Job Description
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Role Description This is a full-time, on-site Receptionist role located in Sheikh Zayed City.
Working hours are 3 PM to 12 AM, Monday to Friday. Do not apply if you cannot work those hours. Your application will be rejected.
The Receptionist will serve as the first point of contact for visitors and callers, greeting guests, answering and directing phone calls, and managing inquiries in a professional and courteous manner. Daily responsibilities include handling appointment scheduling, maintaining reception area organization, managing basic clerical tasks such as filing, data entry, and mail distribution, and supporting internal teams with front-desk coordination. The role also involves assisting with visitor sign-in procedures, coordinating meeting room bookings, and ensuring that customer and client interactions reflect GeekyCX's commitment to clear communication and reliable support.
Company Description GeekyCX is the customer experience arm of GeekyAir, helping small and medium businesses deliver enterprise-grade support at accessible, transparent pricing. The company combines human-powered support with smart automation to manage appointment setting, customer service, and sales support for US-based clients. GeekyCX offers clear English communication and builds on-site, remote, or hybrid teams based in Egypt. With a fast go-live timeline and straightforward processes, GeekyCX is designed for businesses that want strong customer experiences without complex corporate
overhead.Qualifications
- Strong Receptionist Duties and Clerical Skills, including handling front-desk operations, scheduling, document organization, and basic office administration.
- Excellent Phone Etiquette, with the ability to manage multi-line phone systems, route calls efficiently, and provide polite, clear information to callers.
- Effective Communication and Customer Service skills, with the capacity to interact professionally with clients, visitors, and team members, and resolve basic inquiries or issues.
- Ability to work on-site in Sheikh Zayed City, demonstrate reliability and punctuality, and maintain a professional appearance and demeanor.
- Proficiency with common office software (e.g., email, calendars, spreadsheets), and comfort learning new tools or CRM systems.
- Prior experience in a receptionist, front-desk, or customer-facing role is preferred but not mandatory.
- High school diploma or equivalent; additional training in office administration or customer service is an advantage.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
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