Receptionist

Company Description

Ostool, a subsidiary of Raya Holding, is a leading provider of integrated logistics solutions, offering services such as trucking, storage, material handling, stevedoring, and raw material supply. Operating a fleet of 250 owned trucks and outsourcing an additional 700, Ostool serves major industries in Egypt, specializing in the transport of raw materials including coal, petroleum coke, grain, and cement. As the largest importer and supplier of coal in Egypt, the company has also expanded into logistics solutions for container transport. Known for exceptional management and service efficiency, Ostool has established itself as one of the largest logistics providers in the country, serving as a trusted partner to Egypt's largest industrial companies.

Role Description

This is a full-time on-site role for a Receptionist located in Arab El Sheikh Zayed. The Receptionist will manage front office operations, including welcoming visitors, answering and directing telephone inquiries, organizing appointments, and maintaining a tidy reception area. Additional responsibilities include handling clerical tasks, documenting records, and providing support to both the internal team and clients to ensure smooth office operations.

Job Description:

• Serve as the first point of contact for visitors, clients, and employees.
• Greet and direct visitors professionally and courteously and coordinate visitor access and security procedures with building management.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception area to ensure it is tidy, professional, and welcoming.
• Support internal meetings, events, and employee engagement activities.
• Provide full administrative and secretarial support to the CEO.
• Manage their calendars, schedule appointments, and coordinate internal/external meetings.
• Prepare meeting agendas, minutes, and follow-up action items.
• Arrange travel itineraries, transportation, and hotel bookings for executives.

Qualifications

• Bachelor's degree from any discipline.
• 1-3 years of relevant experience.
• Proven work experience as a Receptionist, Front Office Representative, or similar role is a plus
• Proficiency in English is a Must
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional attitude and appearance.