Receptionist

Company Description

Wellness House is Egypt's leading integrative wellness center, a space where physical health, mental well-being, and human connection come together. We don't just offer services; we walk with people through their healing journey. As we open our Maadi branch, we're building a team that believes in what we do.

Role Description

We are seeking a full-time Receptionist to join our team on-site at our center in Qesm El Maadi. The Receptionist will serve as the first point of contact for visitors and clients, managing front desk operations, handling phone inquiries, scheduling appointments, and ensuring a welcoming experience. Additional responsibilities include clerical tasks and coordinating communication between staff and clients while maintaining the overall orderliness of the reception area.

What We're Looking For

• 1–3 years of experience in customer service, hospitality, healthcare, or wellness

• Excellent Arabic (native) and good English, written and spoken

• A naturally warm, grounded personality—your energy sets the tone for the space

• Composure under pressure: the busier it gets, the calmer you should be

• Comfortable with booking systems or ERP tools (Odoo is a plus)

• Flexible availability including peak hours, evenings, and weekends when needed

What We Offer

• A purpose-driven workplace with a genuinely human culture

• Full onboarding and training on integrative wellness and our client journey model

• Competitive salary + performance-based incentives tied to client experience quality

• Clear growth path within Wellness House as we scale across Egypt