Receptionist

Company Description

Whyndham Gardens Inn is a hospitality company headquartered in Grand Rapids, Michigan. Known for delivering exceptional guest experiences, the hotel focuses on comfort, convenience, and quality service for all visitors. Operating under a renowned brand, Whyndham Gardens Inn provides a welcoming environment for business and leisure travelers alike. At its core, the company is committed to creating memorable stays for every guest.

Role Description

This is a full-time on-site role for a Receptionist, located at our Dubai property. The Receptionist will be responsible for welcoming and assisting guests with check-ins and check-outs, managing reservations, and handling inquiries both in-person and over the phone. Additional tasks include providing excellent customer service, maintaining a tidy reception area, managing correspondence, and coordinating with other departments to ensure guest satisfaction.

Qualifications

• Proficiency in Customer Service and Interpersonal Communication skills
• Strong Organizational and Multitasking skills
• Basic Computer Proficiency and knowledge of Reception Management software
• Problem-Solving abilities and a focus on attention to detail
• Ability to remain professional, approachable, and friendly in a fast-paced environment
• Previous experience in the hospitality industry is a plus
• High school diploma or equivalent (additional certification in office administration or hospitality is beneficial)
• Proficiency in English (additional language skills are an advantage)