A Sales Coordinator supports the sales team by managing administrative tasks, processing orders, tracking sales data, and fostering customer relationships to maximize efficiency and revenue. They act as a liaison between staff and clients, handling inquiries, preparing reports, and coordinating schedules.
Glassdoor +4
Key Responsibilities
- Order Management: Process sales orders, invoices, and contracts with high accuracy and timeliness.
- Administrative Support: Maintain CRM data, update customer records, and prepare sales reports, presentations, and, proposals.
- Communication:
- Serve as the primary point of contact for client inquiries, complaints, and, follow-ups
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- Sales Team Coordination: Coordinate schedules, meetings, and, promotional materials for sales representatives.
- Performance Monitoring: Track sales quotas, team progress, and, targets.
- Interdepartmental Liaison: Collaborate with marketing, logistics, and, finance departments to ensure smooth operations.
- Indeed +6
Required Skills and Qualifications
- Education: High school diploma required; a bachelor's degree in Business or Marketing is often preferred.
- Experience: Previous experience in sales administration, customer service, or a related role.
- Tools: Proficiency in CRM software (e.g., Salesforce), MS Office Suite (especially Excel), and, database management.
- Soft Skills: Exceptional organizational, communication, and, multitasking abilities.
- Glassdoor +4
Key Metrics for Success
- Order accuracy and processing speed.
- Customer satisfaction and retention rates.
- Accuracy of sales reports and data
