Senior Manager, Sales & Business Development

We're Hiring: Senior Manager, Sales & Business Development (Private Terminal at Changi Airport | Singapore).

We are seeking a dynamic and commercially driven Senior Manager, Sales & Business Development to lead all sales and revenue-generating activities for a premium private aviation terminal.

This is a pivotal leadership role responsible for maximising revenue, elevating market presence, and driving client acquisition across high-value segments including high-net-worth (HNW) and ultra-high-net-worth (UHNW) clientele.

You will shape and execute strategic sales, business development, and marketing initiatives—while creating exceptional, high-touch client experiences aligned with the brand's luxury positioning.

What You'll Do

Client Relationship & Experience Management

• Curate and host exclusive client visits, site inspections, and private terminal experiences
• Build and expand relationships with HNW/UHNW individuals, partners, and key stakeholders
• Deliver tailored, personalised service experiences reflecting luxury travel expectations
• Collaborate closely with operations, concierge, and ground teams to ensure seamless journeys
• Personally manage VIP interactions, including meet-and-greet and bespoke arrangements
• Ensure prompt, professional resolution of client feedback and service matters

Revenue Growth & Commercial Performance

• Own and deliver monthly, quarterly, and annual revenue targets
• Develop compelling, high-impact sales proposals and pitches
• Drive growth through strategic account management, upselling, and conversion of premium leads
• Provide market intelligence and support sales forecasting and performance optimisation

Business Development & Market Strategy

• Leverage deep understanding of luxury ecosystems to shape strategy
• Monitor global and regional trends, including competitor benchmarking
• Generate pipeline through proactive prospecting, partnerships, and networking
• Represent the business at industry events and key HNW markets (occasional travel)
• Execute sales action plans aligned with broader commercial objectives

Operations & Oversight

• Monitor KPIs and support P&L performance and reporting
• Ensure CRM accuracy and adherence to sales processes
• Maintain compliance with aviation security and regulatory standards

What We're Looking For

• 8+ years experience in sales, commercial roles, or client relationship management
• (Private aviation, luxury hospitality, or premium services preferred)
• Proven track record in driving revenue growth and managing high-value clients
• Strong understanding of HNW/UHNW behaviours and luxury service expectations
• Experience in pre-opening environments is a strong plus
• Bachelor's degree in business or related field
• Excellent presentation, negotiation, and stakeholder management skills
• Proficiency in CRM systems, forecasting, and P&L management
• Fluency in English; additional languages are an advantage
• Willingness to travel occasionally

Why Join Us

• Be part of an exclusive, high-growth luxury aviation environment
• Work with an elite clientele and shape premium travel experiences
• Lead commercially impactful initiatives with high visibility and influence
• Join a culture driven by innovation, excellence, and personalised service

If you are commercially astute with a passion for luxury experiences and building high-value relationships, we'd love to hear from you.

Apply via LinkedIn or reach out directly to learn more.