At Tick & Talk, we're on a mission to transform how people communicate. Through our AI-powered platform Speekr.ai, we deliver hyper-realistic roleplay and coaching. Our goal is to help individuals and teams master communication, whether for sales, presentations, customer support, or leadership, with tailored, AI-driven training.
Role Overview:
We're looking for a motivated Telesales Agent to manage and convert inbound leads interested in our training offerings.
Key Responsibilities
- Contact and follow up with inbound leads interested in Tick & Talk's training programs
- Respond promptly and professionally to inquiries received via phone, email, and digital channels
- Understand client training needs and recommend suitable programs
- Present training offerings clearly and persuasively to individuals and corporate clients
- Maintain accurate records of leads, interactions, and outcomes in the CRM system
- Coordinate with internal teams to ensure smooth enrollment and customer experience
Qualifications & Skills
- Previous experience in telesales, inside sales, or customer engagement
- Strong verbal communication and negotiation skills
- Ability to manage leads across different markets (Egypt & GCC preferred)
- Familiarity with CRM systems and sales reporting
