Telesales Representative

Athear, now rebranded as InteLogix, is a global Business Process Outsourcing (BPO) company with nearly seven decades of expertise. Partnering with leading global brands, InteLogix delivers human-focused and digitally powered BPO services, aiming to enhance customer experience, increase operational efficiency, and drive sustainable growth. The company provides solutions across the entire customer lifecycle, including customer support, technical assistance, back-office operations, and managed security services. With a global footprint spanning North America, Asia, and now Cairo, Egypt, InteLogix combines intelligent automation, analytics, and human insight to deliver superior service and help brands build meaningful customer relationships.

This is a full-time, on-site Telesales Representative role located in Qesm 1st New Cairo. The Telesales Representative will be responsible for engaging with customers over the phone to promote and sell products or services, addressing customer inquiries, and providing exceptional customer support to build strong client relationships. The role also involves identifying customer needs, maintaining comprehensive knowledge of product offerings, and meeting or exceeding sales targets through effective communication and persuasive selling techniques.

• Strong Communication and active listening skills to engage effectively with customers and address their needs.
• Proven ability in Customer Service and Customer Support to deliver a positive client experience and maintain customer satisfaction.
• Demonstrated Sales expertise, including the ability to meet and exceed sales targets effectively.
• Willingness to participate in Training sessions to develop skills and deepen knowledge of products or services.
• Detail-oriented with excellent organizational and time management abilities.
• Proficiency in handling CRM tools and sales-related software is a plus.