Telesales Specialist

Company Description Prowork Events, founded in 2019, specializes in designing and building impactful exhibition stands and booths across Saudi Arabia. The company delivers end-to-end event management, conference solutions, and exhibition construction to help clients showcase their brands effectively. Prowork Events combines creative design with precise execution to create memorable event experiences. The team works closely with clients to understand their objectives and translate them into engaging, high-quality displays that support brand visibility and growth.
Role Description The Telesales Specialist role is a part-time remote position focused on generating and nurturing sales opportunities for Prowork Events. In this role, the specialist will conduct outbound and inbound calls to prospective and existing clients, present event and exhibition solutions, and follow up on leads to convert inquiries into confirmed projects. The specialist will maintain accurate records in CRM or tracking tools, prepare call reports, and collaborate with the events team to align client needs with service offerings. Day-to-day activities include qualifying prospects, handling basic customer support questions, scheduling follow-up calls or virtual meetings, and contributing feedback to improve sales scripts and outreach campaigns.
Qualifications

• Strong customer-facing skills, including Customer Service and Customer Support, with the ability to handle inquiries professionally and build trust.
• Excellent Communication abilities, including clear phone communication, active listening, and the capacity to explain solutions in a concise, engaging way.
• Demonstrated Sales skills, including lead qualification, persuasive selling, and closing techniques in a telesales or similar environment.
• Experience in Training or a willingness to learn and apply new sales scripts, tools, and processes to improve performance.
• Comfort working remotely, with reliable internet access and the ability to manage time, calls, and follow-ups independently.
• Basic proficiency with CRM systems or spreadsheets for tracking leads and activities.
• Prior telesales, inside sales, or customer contact center experience is preferred.
• Familiarity with events, exhibitions, or marketing services is an advantage.