TCP IP networking, Documentation, IT security devices, rack mounting, information security concepts

Printers, Microsoft 365, computer hardware, Basic Networking, Microsoft Sharepoint, Oracle, Microsoft Windows, Aconex, Autodesk

Hardware Troubleshooting, Desktop Support, Windows OS, Endpoint management tools, networking knowledge, O365 M365, Active Directory User Administration, ITSM tools

Microsoft Exchange, computer servers, Maximo, troubleshooting techniques, Central Printing Servers, Domain Controllers, IP phones maintenance, Share Point

Itil Processes, networking systems, Microsoft Office Suite

Servicenow, Windows OS, Microsoft Office, Networking, ManageEngine, Active Directory, ITSM tools

access control systems , Switches, Firewalls, Incident Management, It Infrastructure Networking, Wi-Fi, Cctv, Preventive Maintenance, UPS, end-user support