Job Description
Job Purpose:
- Introduce and apply the best practises and maintain adequate and effective controls across Mashreq Bank Branches to ensure that Mashreq Bank assets are protected against any losses.
- To conduct periodical reviews as per the plan set by ICU Head on all operational services & products to identify gaps, ensure controls are effective and risk mitigates are built around processes.
- Implement self-assessment across all units under scope
- Assessment & Ranking of Operations Risk.
- Ensure that the Bank is managed in accordance with both Mashreqbank policies and Egyptian regulation.
Ensure all SOP, OPM, CPM, APPM, ADM and other bank & Central bank, Association guidelines etc. are followed by all units under scope
Key Results Area:
1. Applying and implementing Operational Risk programs e.g. KRIs, Self Assessment, Scoring and rating of Operational Risk.
2. Helping in establishing and implementing comprehensive guidelines to build a robust control culture to mitigate risk and alleviate operational losses arising out of system inadequacy, transaction fraud, staff negligence & errors which ultimately should reflect in satisfactory Audit Rating.
3. Identify weakness in the effectiveness of controls and key processes and providing appropriate recommendations for improvement to minimise risk and safeguard the Bank's assets.
4. Review and recommend changes to operating procedures (where required) to streamline the processes and to ensure that they are adequate and cost effective.
5. Monitor Reconcilement GL accounts of sensitive Nature and ensure compliance with policy and procedures.
6. Monitor exceptions and deviations and ensure timely closure and regularisation.
7. Monitor & track audit closures raised by regulators / Internal Audit & ensure timely follow-ups, escalations for closures with the auditee units for timely remediation
8. Conduct frequent reviews on sample basis to ensure policies and procedures are complied with.
9. Providing Ops line management with review results and escalate when necessary.
Liaise with Internal/External audit to ensure all Audit requirements are fulfilled and satisfactory outcome is achieved
Knowledge. Skills and Experience
- Graduate with 8-10 years of diversified experience in banking operations covering a wide range of bank products and services.
- Good knowledge of risk management and banking legal aspects and compliance.
- Working Knowledge of Process design and Banking Systems.
- Managerial skills capability of managing all given tasks.
- Good people management skills & excellent analytical skills and an eye for details.
Excellent interpersonal, presentation, good attitude / leadership
