Job Title Country Manager
Directorate/Department Relationships
Reports to Cluster/ Portfolio Head
Job Purpose
The Country Manager is accountable for the successful implementation of Company strategy within the market in accordance with established policies, agreed key performance indicators and targets within a market. A key focus of the role is to lead the identification and development of partnerships with employers, education providers, the local profession and other stakeholders within the market and regionally to achieve company growth, brand and recognition objectives.
This role is accountable for all company activities in-country, typically working as the sole company representative locally. This may require the role holder to take personal legal, regulatory, or financial responsibility for company operations, depending on local requirements.
Key Responsibilities
Strategy and Planning
- Provides leadership internally and externally to drive the delivery of company strategy and the long-term positioning of the company brand within the market
- Leads the development of the market in order to grow the business and lay the foundations for future growth
- Owns and drives the delivery of key performance indicators and targets for the market
Engagement
- Leads the development of relationships with key employers, universities and learning providers to enhance business performance and build an ecosystem in the market that allows for long-term growth
- Leads the development of relationships with government, key institutions, professional bodies and other influential stakeholders in order to enhance company recognition, influence, reputation and profile within the market
- Works collaboratively with a wide range of internal stakeholders to leverage global resources and solutions
- Ensures clear communication of market insights and requirements to global teams in order to enhance value propositions and leverage growth opportunities
- Engages with key members to build advocacy, trust and reputation
Leadership & Management
- Takes personal legal, regulatory and/or financial responsibility for company operations in-country as required by local legislation
- Ensures that company policies and procedures are embedded within the market and that relevant local legal and regulatory requirements are met
- Prepares and manages an approved budget for the development, administration, and activities of Company in the market and submits periodic reports as required
Key Relationships
External
- Government agencies, regulators, national accountancy bodies, employers, learning providers, universities, media
- Influential member advocates
Internal
- Accountable to the Cluster/ Portfolio Head for country performance
- Typically works as Company sole representative in-country
- Interacts with other Country Heads, business development teams, membership, public affairs, employers and education colleagues locally and regionally
- Works with colleagues in global teams including Content Development & Commercialization, Partnerships & Recognition, Professional Qualifications, Professional Insights
Knowledge, Skills & Experience
- Demonstrable experience of providing leadership in a business/ market development role ideally in a professional services or education environment
- In depth understanding of the local business environment and accounting community
- Ability to think strategically and develop long-term plans
- Excellent interpersonal skills with the ability to build long term, high quality, trusted relationships up to and including board level
- Outstanding communicator with excellent presentation skills, both written and oral
- Excellent influencing and negotiation skills
- Highly motivated, proactive and enthusiastic with the ability to plan and organize work to meet stretching targets
- Commercially orientated and results driven with proven ability to adapt to a constantly changing environment
- Prior experience of successful delivery within Company Relationships portfolio would be an advantage
