Hostess

• Deliver courteous, professional, efficient, and flexible services aligned with Park Hyatt Dubai standards.
• Manage guest flow through greeting, seating, reservations, and handling inquiries or complaints.
• Maintain full knowledge of menus, hotel services, and operational procedures while supporting service as required.
• Build guest relationships, maintain reservation and guest history records, and support departmental training activities.

Qualification

• High school diploma or equivalent; hospitality or tourism-related certification/diploma preferred.
• Formal training in customer service, food & beverage, or hospitality management is an advantage.
• Previous experience (1–2 years) in a luxury hotel, fine dining restaurant, or upscale hospitality environment.
• Strong communication skills in English; additional languages are highly valued in international 5-star settings.
• Knowledge of reservation systems, point-of-sale (POS) software, and basic computer skills.