To track client communications, recording request, grievances, or remarks, and check to guarantee that actions were made to determine clients issues. in coordination with sales team.
Generic Accountability
Support the planning, execution, and optimization of marketing campaigns and operations.
Manage marketing data, systems, and processes to ensure accuracy and efficiency.
Provide analysis and insights to drive data-driven decision making.
Collaborate with cross-functional teams to streamline marketing operations and improve performance.
Stay updated on industry trends and best practices in marketing operations.
Day- to-day operations
Assist in the planning, execution, and tracking of marketing campaigns across various channels, including email, social media, digital advertising, and events.
Manage marketing automation systems, CRM platforms, and other marketing tools to ensure accurate data collection, segmentation, and targeting.
Monitor and report on marketing campaign performance, providing analysis and insights to stakeholders.
Conduct data analysis to identify trends, patterns, and opportunities for optimization.
Collaborate with the marketing team to develop and maintain marketing calendars, project timelines, and workflows.
Assist in the creation and implementation of marketing processes, procedures, and best practices.
Support the management and maintenance of marketing databases, ensuring data cleanliness and integrity.
Assist in the creation and optimization of marketing dashboards and reports to track key performance indicators (KPIs).
Coordinate with cross-functional teams, including sales, finance, and IT, to ensure seamless integration and alignment of marketing efforts.
Conduct research and stay updated on industry trends, tools, and technologies related to marketing operations.
Assist in the implementation and management of marketing analytics tools and platforms.
Provide support for marketing events and trade shows, including logistics, coordination, and lead tracking.
Stay updated on data privacy regulations and compliance requirements.
Adhere to company policies, procedures, and guidelines related to marketing operations
QUALIFICATIONS
Education: BA degree in administration / marketing field.
