Cloud Spaces is a premium workspace provider offering flexible and inspiring environments where businesses can grow, collaborate, and thrive. We pride ourselves on exceptional client experiences and a vibrant, professional workplace culture.
As an Office Assistant, you play a key role in maintaining our center at five-star standards and supporting both Cloud Spaces operations and clients. You will ensure smooth day-to-day operations, provide outstanding client service, and assist in creating a welcoming, professional environment.
Key Responsibilities
Daily Operations & Administration
- Open and prepare meeting rooms, boardrooms, and studios for client bookings.
- Set up beverage stations, catering, and ensure floor presentation is impeccable.
- Manage mail, deliveries, courier services, and office supplies.
- Monitor equipment (photocopiers, AV systems, video conferencing) and report maintenance issues.
- Support events and client activities as needed.
- Assist with office moves, furniture arrangements, and space setups.
- Follow all operational procedures and maintain security protocols, including key management.
Client Service Excellence
- Provide friendly, professional, and proactive client support.
- Respond to client queries promptly and maintain confidentiality at all times.
- Offer solutions, anticipate client needs, and ensure a high level of satisfaction.
- Relieve reception when needed: answer calls, greet visitors, and manage leads professionally.
Systems & Technology
- Utilize and maintain Cloud Spaces systems including: Essensys/OPERATE, Cloud Spaces Portal/App, Cisco IP Phones, IMAGICLE, and AV equipment.
- Ensure accurate use of systems for bookings, client setup, and reporting.
Key Attributes & Skills
- Positive, enthusiastic, and confident with a professional appearance.
- Excellent communication skills, both verbal and written.
- Strong customer service focus with a proactive, solution-oriented mindset.
- Attention to detail, good work ethics, and the ability to follow procedures.
- Flexible, adaptable, and able to handle varying daily tasks.
- Team player with a professional, approachable attitude.
Qualifications & Experience
- Prior experience in an office, administrative, or client-facing role preferred.
- Knowledge of office systems and standard software (MS Office, CRM, telephony systems) a plus.
- High school diploma required; further education or certifications in administration is an advantage.
Personal Qualities & Growth
- Professional grooming and attitude suitable for a premium workspace environment.
- Honest, reliable, and willing to learn.
- Positive energy, enthusiasm, and a can-do attitude.
- Growth opportunities based on performance and demonstrated strengths.
Join Cloud Spaces and be part of a dynamic team where your contribution ensures an exceptional experience for our clients while helping you grow professionally in a supportive, inspiring workplace.
