Location: Dubai, UAE
Department: Corporate Office
Reports to: CEO & COO
Experience Required: Minimum 5 years in a corporate hospitality environment
Position Overview
The Office Manager is responsible for ensuring the smooth and efficient day-to-day operations of the Chedi Hospitality corporate office. This role provides direct executive support to the CEO and COO, oversees office administration, manages corporate communication flow, and maintains a professional, organised, and service-oriented environment that reflects the standards and values of The Chedi brand.
The ideal candidate brings strong organisational skills, discretion, and a proactive approach, with solid experience in a luxury hospitality corporate setting.
Key Responsibilities
- Executive Support (CEO & COO)
- Manage executive calendars, schedule appointments, and coordinate complex meetings.
- Organise travel arrangements, itineraries, and logistical support for domestic and international trips.
- Prepare briefing documents, presentations, and reports as required.
- Ensure timely follow-up on internal and external communications and pending actions.
- Maintain strict confidentiality on all sensitive matters.
- Office Administration
- Oversee daily office operations, supplies, and general upkeep of the workspace.
- Act as the primary point of contact for vendors, service providers, and building management.
- Manage office budgets, expense tracking, and procurement processes.
- Ensure compliance with corporate policies, administrative procedures, and brand standards.
- Coordination & Communication
- Serve as a liaison between the CEO/COO and internal departments across multiple properties.
- Draft and circulate memos, announcements, meeting minutes, and follow-up actions.
- Support the organisation of corporate events, workshops, and leadership meetings.
- Facilitate smooth flow of information and ensure timely communication across the corporate office.
- HR & Administrative Support
- Assist with onboarding administrative tasks for corporate new joiners.
- Maintain updated corporate staff records, calendars, and shared office documentation.
- Support in coordinating performance review cycles, travel approvals, and corporate compliance tasks.
- Project Assistance
- Provide administrative support on special projects led by the CEO and COO.
- Track project progress, prepare updates, and coordinate cross-functional input.
- Ensure deadlines are met and relevant stakeholders remain aligned.
Qualifications & Experience
- Minimum 5 years experience in a similar Office Manager or Executive Assistant role within a luxury hospitality corporate environment.
- Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
- Strong command of written and spoken English; additional languages are an advantage.
- Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
- Excellent organisational skills and the ability to manage multiple priorities simultaneously.
- High level of professionalism, discretion, and cultural sensitivity.
- Strong interpersonal skills with the ability to communicate effectively at all levels.
Key Competencies
- Proactive and solutions-focused
- Strong attention to detail
- Professional demeanour and service-oriented mindset
- Ability to work under pressure and meet tight deadlines
- Reliable, discreet, and trustworthy
- Strong coordination and multitasking ability
