Sales Account Manager

Direct Solutions, an Egyptian IT solutions provider established in 2016, specializes in delivering state-of-the-art products and services tailored to the IT market. The company focuses on addressing customer needs with high-tech solutions, practical expertise, and exceptional after-sales support. Direct Solutions offers a wide range of technical expertise, including computer networks, advanced devices, and software solutions designed for performance and cost-effectiveness. The organization prioritizes customer satisfaction while providing comprehensive services across servers, accessories, peripherals, and IT management solutions.

This is a full-time, on-site position located in Qesm El Maadi for a Sales Account Manager. In this role, you will manage and grow client relationships, ensure customer satisfaction, and act as a primary point of contact for accounts. Responsibilities include overseeing account activities, generating and closing leads, and collaborating with teams to deliver tailored IT solutions. You will also provide exceptional customer service and communication to meet client needs and achieve strategic goals.

• Strong skills in Customer Satisfaction and Customer Service
• Experience in Account Management and Lead Generation
• Effective Communication and interpersonal skills
• Proven ability to build and maintain client relationships
• Problem-solving abilities and goal-oriented mindset
• Proficiency in IT or technological products and solutions is a plus
• Bachelor's degree in Business, IT, or a related field is preferred