Sales Supervisor

MetLife Investment Management is the institutional asset management business of MetLife, Inc., one of the world's leading financial services companies. We serve institutional investors globally by combining a client-focused approach with extensive expertise in Fixed Income, Private Credit, and Real Estate. Drawing on MetLife's 155-year heritage of financial strength and disciplined risk management, we aim to deliver sustainable, risk-adjusted portfolio solutions. Our team prioritizes collaboration and accountability to support clients in achieving their long-term investment goals.

This is a full-time, on-site role located in Cairo, Egypt. The Sales Supervisor will oversee and manage sales teams by setting performance goals, providing training, and ensuring excellent customer service standards are maintained. The role involves analyzing sales data, developing strategies to drive performance, improving customer satisfaction, and consistently meeting or exceeding sales targets. The Sales Supervisor will act as a point of contact for internal and external stakeholders to ensure seamless communication across teams.

• Strong analytical skills with a proven ability to evaluate data effectively and make informed decisions.
• Experience in team management and a demonstrated ability to lead and motivate team members to achieve goals.
• Proven customer service skills, fostering positive relationships with clients and ensuring satisfaction.
• Excellent communication and interpersonal skills for interacting with diverse stakeholders.
• Experience in designing and delivering training programs to enhance team performance and skillsets.
• Proficiency in using sales tools and CRM platforms is preferred.
• Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.
• Previous experience in a sales or supervisory role, especially within the financial or investment sector, is highly beneficial.