Company Description
MetLife, founded in 1868, is a globally recognized leader in financial services, offering insurance, annuities, employee benefits, and asset management solutions. Operating in over 40 markets, including the United States, Japan, Asia, Latin America, Europe, and the Middle East, MetLife strives to help customers navigate life's uncertainties. Committed to transformation, we focus on delivering value through innovative and flexible products, intuitive experiences, and a range of tailored services. Our mission is to be a trusted partner, making life's complexities more manageable for individuals and businesses across the globe.
Role Description
This is a full-time hybrid role for a Parts Sales Specialist based in New Cairo, offering some flexibility for remote work. The role involves assisting customers with inquiries, providing comprehensive product and service information, ensuring customer satisfaction, executing sales transactions, and managing inventory to meet customer demand. Additionally, the candidate will collaborate with team members to improve sales performance and optimize inventory control processes.
Qualifications
- Strong Customer Service and Customer Satisfaction skills to ensure an exceptional experience for all clients.
- Effective Communication skills to convey information clearly to customers and team members.
- Proficiency in Sales, with the ability to identify customer needs and provide tailored product recommendations.
- Knowledge of Inventory Control processes to ensure product availability and efficient stock management.
- Ability to thrive in both team-oriented and independent work environments.
- Familiarity with sales and inventory software systems is a plus.
- A high school diploma or equivalent is required; additional certifications or training in sales or customer service are advantageous.
- Relevant experience in a similar role is preferred.
