Bilingual Customer Service Representative

Company Description

Innovative Work Solutions is a trusted outsourcing partner, specializing in delivering professional services and exceptional customer experiences. We serve diverse industries with tailored, client-focused solutions, powered by cutting-edge technology and a visionary team. With a strong commitment to flexibility, professionalism, and innovation, we provide unmatched call center services, ensuring success for businesses worldwide.

1. Role Description

We are currently hiring Bilingual Customer Service Representatives (English / Spanish) to join our team for night shifts.

In this role, you will support international customers, handle inquiries, and provide professional assistance while maintaining high customer satisfaction standards.

This position offers a competitive salary, fixed shifts, and fixed days off, providing stability and work-life balance.

1. Job Description

Position: Bilingual Customer Service Representative – Night Shift

Languages Required: English (B2–C1) / Spanish (B1–B2)

Shift: Night Shift

Schedule: Fixed shifts & fixed days off

Salary: Competitive Salary Package

Qualifications

• English level B2 – C1
• Spanish level B1 – B2
• Previous customer service / call center experience is preferred
• Strong communication skills
• Ability to work night shifts
• Ability to work in a fast-paced environment
• Good problem-solving skills
• Basic computer skills
• Commitment and reliability