Purpose of the role:
The purpose of the role is to provide strategic direction and leadership in the implementation and execution of HR initiatives and programs across the organization. This position is responsible for overseeing the day-to-day operations of the HR department, ensuring alignment with organizational goals and objectives, and driving initiatives that enhance employee engagement, talent management, and organizational effectiveness.
The role includes but is not limited to:
Strategy:
- Collaborate with senior leadership to develop and implement HR strategies aligned with the organization's goals and objectives
- Provide strategic insights and recommendations on HR initiatives to drive organizational success
- Ensure HR practices and policies are aligned with industry best practices and emerging trends, including compliance with local, state, and federal regulations
- Analyze HR metrics and trends to assess effectiveness and make data-driven decisions
- Oversee the administration of compensation structures and benefits programs, ensuring competitiveness and alignment with organizational objectives
- Partner with business leaders to understand their needs and deliver tailored HR solutions to enhance organizational effectiveness, employee engagement, and worker welfare
Business Growth:
- Proactively address employee concerns and conflicts to maintain a harmonious work environment, fostering open communication and swift resolution of grievances
- Collaborate with leadership to instill a culture of continuous feedback and improvement, encouraging dialogue and innovation throughout the organization
- continuous learning and professional development opportunities, empowering employees to enhance their skills and contribute to business success
- Monitor changes in labor laws and regulatory requirements, updating policies and procedures to ensure compliance and mitigate risks
- Utilize HR analytics to derive actionable insights and support informed decision-making, leveraging data to optimize HR processes and drive business outcomes
- Ensure a seamless and positive employee journey from recruitment to offboarding, focusing on engagement, satisfaction, and retention at every stage
Employee Wellbeing & Development:
- Build strong relationships with business leaders, managers, and employees through effective communication, active listening, and responsiveness to business unit needs
- Work closely with business leaders to drive organizational success by implementing effective people management strategies
- Collaborate with benefits providers to enhance and expand employee wellness offerings
- Collect feedback from employees through surveys, focus groups, and other channels to inform data-driven improvements to the employee experience
- Focus on understanding, designing, and implementing initiatives that enhance the employee journey from recruitment to offboarding
- Develop and implement effective grievance management procedures to address employee concerns and disputes in a timely and fair manner, promoting a transparent and supportive work environment
Team Management:
- Lead and cultivate a high-performing HR team by providing mentorship, guidance, and professional development opportunities, fostering a culture of excellence and growth within the department
- Foster a collaborative and inclusive work environment that embraces diversity, promotes teamwork, and encourages the contributions of all team members to achieve common goals
- Effectively manage and allocate resources to support departmental goals and objectives, ensuring alignment with broader organizational strategies and priorities
- Conduct regular performance evaluations, offer constructive feedback, and identify opportunities for skills enhancement and career development for team members, fostering continuous improvement and excellence
- Proactively resolve conflicts, provide support for team grievances, and conduct periodic audits of team performance through site visits, ensuring alignment with organizational standards and objectives
Result Area
Performance Indicator
Talent Acquisition and Retention
Achieve targeted recruitment goals for various departments.
Implement strategies for efficient onboarding and integration of new hires.
Develop retention programs to retain key talent.
Monitor and optimize time-to-fill metrics for open positions.
Employee Well-being and Engagement
Conduct regular engagement surveys to analyze and address employee concerns.
Implement initiatives to boost morale, job satisfaction, and overall welfare.
Resolve conflicts promptly and promote a positive, inclusive work environment.
Manage comprehensive compensation and benefits programs to support employee satisfaction
Employee Relations
Ensuring compliance towards employee relations and grievances as per defined SLAs
Conducting regular accommodation and site visits
Implementing effective dispute resolution processes, such as mediation, open-door policies, site based engagement activities
HR Technology and Process Optimization
Ensure optimal utilization of HRIMS.
Identify and implement improvements for streamlined HR processes.
Stay abreast of technological advancements to enhance HR operations.
Measure the efficiency gains and cost-effectiveness of HR technology.
Compliance and Risk Management
Ensure strict adherence to HR policies and procedures.
Maintain compliance with local and international labor laws and regulations.
Mitigate legal risks associated with HR practices.
Conduct regular audits to ensure HR practices align with regulatory requirements.
Qualification / Experience
Education
- Master's Degree minimum (Human Resources, Business administration, or a related field)
- Preferred Advanced degree and HR certifications are a plus
Experience
- 8 - 10 years of experience
- Industry: Facilities Management / Projects / Technical Consulting / Real Estate Management / Community Management / Construction
Knowledge & Key Skills
- Demonstrated ability to lead, inspire, and motivate teams towards achieving organizational goals and fostering a positive work culture
- Proficiency in developing and implementing HR strategies aligned with the overall business objectives and long-term vision of the organization
- Strong understanding of employee relations principles, including conflict resolution, performance management, and fostering a positive work environment
- Ability to attract, retain, and develop top talent through effective recruitment strategies, talent development programs, and succession planning initiatives
- Skilled in managing organizational change and leading teams through transitions by effectively communicating change initiatives and addressing employee concerns
- Thorough understanding of employment laws, regulations, and compliance requirements to ensure HR practices and policies align with legal standards and mitigate risks
- Proficient in leveraging HRIS, payroll systems, and other HR technologies to streamline processes, improve data management, and enhance overall operational efficiency
- Strong communication skills, both verbal and written, to effectively communicate HR policies, procedures, and initiatives to employees, managers, and senior leadership
- Ability to analyze HR metrics and data to derive insights, identify trends, and make data-driven decisions to enhance HR processes, optimize workforce planning, and support strategic business initiatives
